Privacy Policy

Effective Date: January 1, 2024

At Aether Storm Quest Architecture Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

Personal Information

• Name, email address, phone number, and mailing address
• Project requirements and specifications
• Communication preferences
• Payment and billing information

Automatically Collected Information

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Device information and preferences

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our architectural design services
• To communicate with you about projects and services
• To process payments and manage billing
• To send marketing communications (with your consent)
• To comply with legal obligations
• To protect our rights and prevent fraud
• To analyze website performance and user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• Service Providers: Trusted third parties who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• Consent: When you have given explicit permission
• Professional Partners: Contractors and consultants working on your project

Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and firewalls
• Regular security audits and updates
• Access controls and employee training
• Data backup and recovery procedures

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website functionality and performance

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request information about our privacy practices
• File a complaint with privacy authorities

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Project-related information may be retained for up to 7 years after project completion as required by professional standards and legal requirements.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.